Mission

ISFA’s mission is to elevate the surfaces industry through safety best practices, education, training, advocacy, resources and networking.

Vision

To be recognized as the leading resource serving the Fabricators and Professionals of the surfaces industry.

Values

Integrity
We will be honest, ethical and transparent in our interactions. We will honor commitments and be a trusted industry partner.

Stewardship
We are committed to elevating the industry by raising awareness, empowering the voice of the fabricator and engaging in purposeful advocacy.

Fact-Based
We are committed to using accurate, verifiable, and objective information to guide decision making, communication and policy development.

Advancement
We are committed to driving innovation, professional growth and industry progress through

Code of Ethics

Each member of the International Surface Fabricators Association agrees to observe the following high standards of honesty, integrity, and responsibility in the conduct of their business by:

• Adhering strictly to the highest quality standards of fabrication and installation.

• Promoting only those products and services that are of proven quality and value.

• Writing contracts and warranties that are clear, honest, and fair to all parties involved.

• Honoring all contractual obligations in a reasonably prompt manner.

• Quickly acting on and attempting to resolve all customer complaints, and in situations where complaints appear unreasonable and persistent, by encouraging the customer to initiate an approved third party dispute settlement mechanism.

• Being fiscally responsible, honoring all legitimate financial obligations and maintaining all required licenses and insurances.